Shipping Info

Whiteout Shipping Policy

Fast, Reliable & Affordable Shipping – Because You Deserve the Best

At Whiteout, we take pride in delivering your favorite products quickly, safely, and affordably. Whether you’re placing a first-time order or you’re a loyal returning customer, we ensure every package is handled with care.

🚚 Free Shipping on Orders Over $50

Enjoy free standard shipping on all orders over $50 across Canada and the U.S. No hidden fees. No surprises. Just fast, free delivery when you shop more.

🏷️ New Customer Discount – Save 10% Instantly

First-time buyer? Use code New10 at checkout and get an exclusive 10% off your entire order. We love welcoming new members to the Whiteout family with a special thank you.

📦 Local Pickup – Mississauga & Greater Toronto Area (GTA)

Live near Mississauga or the GTA? Local pickup is available for custom soap orders! Select the local pickup option at checkout and we’ll notify you when your order is ready. Save time, skip shipping, and support local.

📍 Shipping Regions

We currently ship across:

  • Canada

  • United States

  • Local pickup for eligible areas in Mississauga & GTA

⏱️ Estimated Delivery Times

  • Standard Shipping (Canada): 3–7 business days

  • Standard Shipping (USA): 5–10 business days

  • Local Pickup: Usually ready within 2–4 business days

🧾 Order Processing Times

All orders are processed within 1–2 business days. You’ll receive tracking details once your order ships. For custom orders, additional time may be required and will be communicated via email.

🛡️ Shipping & Delivery Notes

  • Whiteout is not responsible for shipping delays caused by carriers.

  • Please ensure your shipping address is correct at checkout to avoid any delays or failed deliveries.

  • Tracking numbers are provided via email once your order is dispatched.

📫 Still Have Shipping Questions?

Reach out to our support team at natashad755@gmail.com — we’re happy to help!